Ribadao Lumber & Flooring (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you submit any form on our website, landing pages, or digital platforms.
Last Updated: November, 6th, 2025
By submitting a form, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you complete any form on our website or digital platforms, we may collect the following information:
Name
Email address
Phone number
Company name
Address or project location
Product interests
Project details or notes you choose to provide
Any attachments or files you upload (plans, drawings, etc.)
We may also automatically collect technical data such as:
IP address
Browser type
Device information
Pages visited and form interaction history
2. How We Use Your Information
We use your information to:
Respond to your inquiries or quote requests
Provide product information, pricing, specifications, and sample shipments
Process orders and manage customer accounts
Improve our marketing, products, and services
Send important updates related to your request or account
Send promotional communications only if you have opted in
We do not sell, rent, or share your information with third parties for their own marketing purposes.
3. How We Store and Protect Your Data
Your information is securely stored using industry-standard security measures.
We protect your data through:
Encrypted databases
Restricted access controls
Secure CRM systems (e.g., HighLevel)
Encrypted servers and secure email handling
Although we take all reasonable precautions, no online system can guarantee 100% security.
4. Sharing of Information
We may share your information only with:
Internal Ribadao sales, logistics, and customer service teams
Authorized service providers who assist with shipping, CRM, marketing, or website operations
Event partners, trade show organizers, or sample fulfillment providers
Regulatory or legal authorities if required by law
All third-party partners are required to maintain the confidentiality of your information.
5. Cookies and Tracking Technologies
Our website or forms may use cookies or analytics tools to:
Improve user experience
Track form submissions and conversions
Understand website traffic and behavior
You can manage cookie settings through your browser.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold
Correct or update your information
Request deletion of your data
Opt out of marketing communications at any time
Request a copy of your data
To exercise these rights, email us at: purchasing@ribadao.com
7. Data Retention
We retain your personal information only as long as necessary for:
Fulfilling your request
Business record-keeping
Legal or regulatory compliance
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the content or privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, contact us:
